At Golden Snake, your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from goldensnake.shop.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal Information: This includes your name, email address, shipping and billing address, phone number, and payment information.
  • Order Details: Information about the products you purchase and the transaction details.
  • Browsing Information: Data about your interactions with our website, such as your IP address, browser type, and device information.
  • Cookies: We may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and help us understand how you use our website.

How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To process and fulfill your orders, send you order confirmations, and handle any related inquiries.
  • Customer Support: To respond to your inquiries, provide assistance, and resolve any issues related to your order or account.
  • Personalization: To customize your shopping experience, display relevant products, and provide tailored offers.
  • Marketing Communications: If you opt in, we may send you newsletters, promotional materials, or information about new products. You can unsubscribe from marketing emails at any time.
  • Website Improvement: To improve our website, services, and product offerings based on your interactions and feedback.

How We Protect Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to safeguard it from unauthorized access, disclosure, alteration, or destruction.

  • Secure Transactions: All payment transactions are processed through secure, encrypted methods to ensure your payment details remain confidential.
  • Access Control: Your personal information is accessible only to authorized personnel and is handled in accordance with this policy.

Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except as necessary to provide our services, such as:

  • Payment Processing: We may share your payment information with third-party payment processors to complete your transactions.
  • Shipping Partners: Your shipping information will be shared with our trusted shipping partners to deliver your orders.
  • Legal Compliance: We may disclose your information if required by law or to protect the rights and safety of Golden Snake, our customers, or others.

Your Rights

As a customer, you have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections or updates to your personal information.
  • Deletion: Request the deletion of your personal data (subject to legal or business retention requirements).
  • Opt-Out: Unsubscribe from our marketing communications at any time.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy regularly.

Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us at sale@goldensnake.shop